Guides and resources
Live chat guides, tips and comparisons
Everything you need to set up LiveChatBot, answer customers well and grow your business, in one place.
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Set up and learn the basics
Step-by-step help guides for every part of LiveChatBot.
🛠️ Set up
- How to set up live chat on your website
- How to Customize Your Chat Widget: Colour, Corner, Cards and More
- How to Write a Live Chat Welcome Message (with Examples)
- How to Set Opening Hours for Your Live Chat
- How to Show Live Chat Only on Some Pages, Devices or Countries
- How to Reply to Website Chats from Your Android Phone
Features
Everything LiveChatBot does
Solutions
Live chat for your business
🏢 More industries
Blog
Better chats, happier customers
💡 Live chat basics
- What Is Live Chat? A Simple Guide for Small Businesses
- 9 Benefits of Live Chat for Your Website
- Chatbot vs Live Chat: Which One Does Your Website Need?
- Live Chat Response Time: How Fast Should You Reply?
- Live Chat Button and Icon: Design Tips That Get More Clicks
- Multilingual Live Chat: How to Support Customers in Their Language
✍️ Skills and scripts
- 50 Live Chat Scripts for Sales and Support
- Live Chat Etiquette: 15 Rules for Friendly, Professional Chats
- Chat Support Skills: 10 Skills Every Live Chat Agent Needs
- Positive Scripting: 30 Phrases That Make Customers Feel Heard
- How to Deal with Angry Customers in Chat (Step by Step)
- Proactive Customer Service: Solve Problems Before Customers Ask
Grow
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⚖️ Compare
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Ready to try it?
Free to start. No credit card. Live on your website in about two minutes.