Joomla live chat
Live chat for Joomla websites
A ready-made Joomla plugin with your chat key already inside. Upload it and the chat appears on every page.
⚡ In 30 seconds
- Add a free chat bubble to your Joomla site in about two minutes. Upload a ready-made plugin for Joomla 4 and 5.
- Answer visitors live from the dashboard or the Android app.
- The AI Agent answers repeat questions from your own pages, day and night.
- Flows greet visitors at the right moment and collect emails.
- Questions you can’t answer straight away become tickets.
- Free to start: 2 websites and 100 visitors per website every month, no credit card.
The problem
Why Joomla visitors leave without buying
A small unanswered doubt is often all that stands between a visit and a sale.
No quick way to ask
Contact forms feel slow. Visitors want an answer while they decide.
Late-night visitors
Many visits happen after hours, when nobody is around.
The same questions
Delivery, prices and timings, asked again and again.
Unanswered enquiries
A form with no reply feels like nobody is there.
Anonymous visitors
Joomla analytics shows numbers, not the person reading your page right now.
Away from the desk
You can’t sit at a computer all day waiting for questions.
See it in action
From install to first chat on Joomla
Click a step or press Play.
What you get
What you get on Joomla
Live chat
Reply in real time from the inbox, any browser or the Android app.
AI Agent
Copy your FAQ and policy pages in, and it answers common questions 24/7.
Flows
Ready-made messages such as “Discount for new visitors” and exit intent.
Visitor insights
Current page, pages viewed, source, location and lead score for every visitor.
Help desk
Turn chats into tickets and answer by email.
Your colours
Match your brand colour, pick a corner, add WhatsApp or phone cards. How to →
Setup
Add live chat to Joomla in three steps
About two minutes. No developer needed.
1
Download the Joomla plugin
In LiveChatBot open Settings → Add to website, choose Joomla and press Download Joomla plugin.
2
Install it
In your Joomla administrator go to System → Install → Extensions → Upload Package File and drop in the file.
3
Open your website
The plugin switches itself on. If the bubble doesn't appear, check System → Plugins.
Copy and paste
Ready-made messages for your Joomla site
Use these as welcome Flows and your away message. Change the details to match your business.
| Where | Message |
|---|---|
| Home page | 👋 Hi! Questions? Ask here and we reply in minutes. |
| Product or service page | Not sure this is right for you? Ask us anything. |
| Pricing or checkout | Questions about payment or delivery before you order? |
| Contact page | Prefer chat to email? We're right here. |
| Away message | We're offline right now. Leave your email or phone and we'll reply soon. |
Good practice
Do’s and don’ts for Joomla chat
✅ Do
- Test in a private window after installing
- Teach the AI Agent your top 10 questions
- Set opening hours so visitors know when you reply
- Add a Flow on your most visited page
- Install the Android app
🚫 Don’t
- Paste the code twice
- Forget to publish or save your site after pasting
- Leave the welcome message as the default
- Run two chat tools at once
- Ignore chats from mobile visitors
Joomla live chat: FAQ
Which Joomla versions are supported?
Joomla 4 and 5.
Do I need to edit my template?
No. The plugin adds the chat to every page by itself.
Can I hide it on some pages?
Yes, under Settings → Where it shows. See how to show the chat on some pages.
Is it free?
Yes, free to start with 2 websites and 100 visitors per website every month. See pricing.
Will it slow down my site?
No. The chat code loads in the background (async), after your page content.
Can I reply from my phone?
Yes, with the Android app or any phone browser.
Related
Keep reading
Install guide
Add the chat to your website in two minutes. Read the guide →
AI Agent
Answer repeat questions 24/7 from your own content. Learn more →
All integrations
WordPress, Shopify, Wix, React, webhooks and the REST API. See integrations →
Add live chat to your Joomla site today
Free to start. No credit card. Live on your website in about two minutes.