Live chat for agencies
Live chat for agencies and freelancers
Add chat to every client website from one account. Each site gets its own colours, Flows and AI knowledge, and your team answers everything from one inbox.
⚡ In 30 seconds
- Agencies manage chat for many client websites.
- LiveChatBot puts all of them in one account and one shared inbox.
- Each website has its own widget colours, Flows and AI Agent knowledge.
- Webhooks send chats to each client’s Google Sheet or CRM.
- Reports show clients what visitors asked and which pages to improve.
- Free to start: 2 websites and 100 visitors per website every month, no credit card.
The problem
Why chat is hard for agencies
Every client wants chat, but managing a separate tool per client does not scale.
Too many logins
One chat tool per client means many passwords and missed messages.
Every client looks different
Each site needs its own colours, greeting and answers.
Who answers what?
Your team needs to know which client each chat belongs to.
Clients want proof
They ask what visitors said and whether the chat is working.
Leads must reach the client
Each client wants leads in their own sheet or CRM.
Costs add up
Paying per client for separate tools eats your margin.
See it in action
One agency, many client websites
Click a step or press Play.
What you get
Built for managing many client websites
Many websites, one account
Add every client website and switch between them in one click.
One shared inbox
All chats in one place, labelled by website, with notes and tags.
Separate settings per site
Widget colours, greetings, Flows and AI Agent knowledge for each client.
Webhooks
Send chats and leads to each client’s Google Sheet, CRM or tools.
Reports
Show clients what visitors asked, top pages and which pages to improve.
Mobile app
Your team can reply from the Android app wherever they are.
Setup
Set up a client in four steps
About 10 minutes per client.
1
Add the client website
Name it and pick the bubble colour.
3
Teach the AI Agent
Import the client’s FAQ and key pages.
4
Connect a webhook
Send leads to the client’s sheet or CRM.
Teach the AI Agent
What to add for each client
Short, factual entries work best. Use this as a template.
| Topic | Example entry | Why it matters |
|---|---|---|
| Business basics | Opening hours, address, phone and services. | Answers the first questions |
| Prices | Price list or a link to the pricing page. | Common pre-sale question |
| Policies | Refunds, cancellations and delivery. | Prevents wrong promises |
| Tone | Friendly and short, in English or Hindi. | Matches the client’s brand |
| Hand-over rules | Pass complaints and custom quotes to the team. | Keeps the client in control |
| Lead capture | Ask for an email or phone number before ending. | Proves value to the client |
Copy and paste
Ready-made messages for client sites
Use these as welcome Flows and your away message. Change the details to match your business.
| Where | Message |
|---|---|
| Default welcome | 👋 Hi! Have a question? We usually reply in a few minutes. |
| Pricing page | Want a quote or have a question about prices? Ask here. |
| Service page | Interested in this service? Tell us what you need. |
| Exit intent | Before you go, can we help you find something? |
| Away message | We’re offline right now. Leave your email and we’ll get back to you. |
Know the questions
What agencies use chat for
Add short answers to these and most first questions get answered automatically.
🛠️ Setup
- Installing chat on WordPress client sites
- Matching each client’s brand colours
- Writing AI Agent knowledge per client
- Assigning teammates per client
- Setting different office hours
📈 Results
- Sharing monthly reports
- Showing leads collected
- Finding pages that need work
- Spotting content ideas
- Proving chat pays for itself
🔌 Connections
- Sending leads to Google Sheets
- Pushing chats to a CRM
- Using webhooks for alerts
- Tagging chats by client
- Adding chat to landing pages
Good practice
Do’s and don’ts for agencies
✅ Do
- Create one website per client
- Name chats clearly by client
- Send leads to the client automatically
- Share a simple monthly report
- Review each client’s AI Agent answers
🚫 Don’t
- Mix clients in one website
- Let the AI Agent make promises for a client
- Forget each client’s office hours
- Leave the client without access to leads
- Use the same welcome message on every site
Live chat for agencies: FAQ
Can I manage many client websites in one account?
Yes. Add each client as a website. They all appear in your website switcher and in one shared inbox.
Can each client have a different look?
Yes. Widget colour, greeting, Flows and AI Agent knowledge are set per website.
How do clients get their leads?
Use a webhook per website to send chats and leads to the client’s Google Sheet, CRM or other tools.
Can my teammates handle different clients?
Yes. Invite teammates and assign conversations so everyone knows which chats are theirs.
Related
Keep reading
Integrations
WordPress, webhooks and more. See integrations →
AI Agent
Answer repeat questions 24/7 from your own content. Learn more →
Install guide
Add the chat to your website in two minutes. Read the guide →
Add chat to every client website from one account
Free to start. No credit card. Live on your website in about two minutes.