WooCommerce live chat
Free live chat for WooCommerce stores
Install one WordPress plugin, then answer size, delivery and payment questions on your product and checkout pages.
⚡ In 30 seconds
- Add a free chat bubble to your WooCommerce site in about two minutes. Install the WordPress plugin. Your chat key is already inside.
- Answer visitors live from the dashboard or the Android app.
- The AI Agent answers repeat questions from your own pages, day and night.
- Flows greet visitors at the right moment and collect emails.
- Questions you can’t answer straight away become tickets.
- Free to start: 2 websites and 100 visitors per website every month, no credit card.
The problem
Why WooCommerce visitors leave without buying
A small unanswered doubt is often all that stands between a visit and a sale.
No quick way to ask
Contact forms feel slow. Visitors want an answer while they decide.
Late-night visitors
Many visits happen after hours, when nobody is around.
The same questions
Delivery, prices and timings, asked again and again.
Abandoned carts
Shoppers hesitate at checkout and leave without a word.
Anonymous visitors
WooCommerce analytics shows numbers, not the person reading your page right now.
Away from the desk
You can’t sit at a computer all day waiting for questions.
See it in action
From install to first chat on WooCommerce
Click a step or press Play.
What you get
What you get on WooCommerce
Live chat
Reply in real time from the inbox, any browser or the Android app.
AI Agent
Copy your FAQ and policy pages in, and it answers common questions 24/7.
Flows
Ready-made messages such as “Discount for new visitors” and exit intent.
Visitor insights
Current page, pages viewed, source, location and lead score for every visitor.
Help desk
Turn chats into tickets and answer by email.
Your colours
Match your brand colour, pick a corner, add WhatsApp or phone cards. How to →
Setup
Add live chat to WooCommerce in three steps
About two minutes. No developer needed.
1
Download your plugin
In LiveChatBot open Settings → Add to website, choose WordPress and press Download plugin.
2
Upload to WordPress
Go to Plugins → Add New Plugin → Upload Plugin, choose the file and click Install Now.
3
Activate
Click Activate. The bubble appears on your store, and your latest chats show in WordPress.
Copy and paste
Ready-made messages for your WooCommerce site
Use these as welcome Flows and your away message. Change the details to match your business.
| Where | Message |
|---|---|
| Home page | 👋 Hi! Questions? Ask here and we reply in minutes. |
| Product or service page | Not sure this is right for you? Ask us anything. |
| Pricing or checkout | Questions about payment or delivery before you order? |
| Contact page | Prefer chat to email? We're right here. |
| Away message | We're offline right now. Leave your email or phone and we'll reply soon. |
Good practice
Do’s and don’ts for WooCommerce chat
✅ Do
- Test in a private window after installing
- Teach the AI Agent your top 10 questions
- Set opening hours so visitors know when you reply
- Add a Flow on your most visited page
- Install the Android app
🚫 Don’t
- Paste the code twice
- Forget to publish or save your site after pasting
- Leave the welcome message as the default
- Run two chat tools at once
- Ignore chats from mobile visitors
WooCommerce live chat: FAQ
Does it work on the WooCommerce checkout page?
Yes. On WooCommerce the checkout is part of your own site, so the chat can help right where shoppers hesitate.
Do I need to copy an API key?
No. The plugin you download already contains your chat key.
Does it work with my theme and page builder?
Yes. It works with block themes, Elementor, Divi and others. See the WordPress plugin page.
Is it free?
Yes, free to start with 2 websites and 100 visitors per website every month. See pricing.
Will it slow down my site?
No. The chat code loads in the background (async), after your page content.
Can I reply from my phone?
Yes, with the Android app or any phone browser.
Related
Keep reading
Install guide
Add the chat to your website in two minutes. Read the guide →
AI Agent
Answer repeat questions 24/7 from your own content. Learn more →
All integrations
WordPress, Shopify, Wix, React, webhooks and the REST API. See integrations →
Add live chat to your WooCommerce site today
Free to start. No credit card. Live on your website in about two minutes.