Olark Review 2026: Pricing, AI Website Agent, Pros and Cons

Written by

in

⚡ In short

  • Olark is a long-running live chat tool known for simplicity.
  • Human-only live chat costs $29 per agent per month, with a 14-day free trial.
  • The Standard AI Website Agent is $400/month billed yearly, with one human seat and unlimited conversations.
  • No free plan.

Disclosure: this review is written by the LiveChatBot team, a competing product. We stick to what the vendor publishes on its own pricing page (checked October 2026) and say where it is stronger than us. Prices change, so check the vendor’s site before buying.

Pricing (October 2026)

PlanPriceNotes
Human-only live chat$29/agent/month14-day free trial
Standard AI Website Agent$400/month (billed yearly, $4,800/year)Unlimited conversations, 1 human seat, +$29 per extra agent
EnterpriseCustomRegional routing, advanced integrations

Source: Olark pricing.

Pros

  • Simple, clean chat that’s easy for teams to learn.
  • No token or per-conversation AI costs on the AI plan.
  • Unlimited AI conversations on the AI plan.

Cons

  • No free plan.
  • The AI plan is a big step up in price for small businesses.
  • USD pricing.

Who it suits

Teams that want a straightforward human chat tool, or businesses with enough traffic to justify a flat-price AI agent.

Alternatives

For a free start with an AI Agent included, see free live chat and LiveChatBot pricing.

FAQ

Does Olark have a free plan?

No. Human-only live chat has a 14-day free trial.

How much is Olark’s AI agent?

$400/month billed yearly, per Olark’s pricing page in October 2026.