Tidio alternative
A Tidio alternative with AI included and rupee pricing
Tidio is a polished tool with a strong AI agent, Lyro. If its conversation limits and add-on pricing don’t fit, here is how LiveChatBot compares.
⚡ In 30 seconds
- Tidio’s free plan includes 50 billable conversations and 50 one-off Lyro AI conversations (its pricing page, October 2026).
- Paid plans start at $24.17/month, with Lyro AI and Flows as add-ons.
- LiveChatBot includes an AI Agent and Flows in every plan and counts visitors, not conversations.
- Tidio is stronger on multichannel (Messenger, Instagram, WhatsApp) and ecommerce integrations.
- LiveChatBot is priced in rupees, with lead scoring and an Android app.
- Free to start: 2 websites and 100 visitors per website every month, no credit card.
The problem
Why people look for a Tidio alternative
Every tool fits some businesses better than others. These are the reasons we hear most.
Conversation limits
Plans count billable conversations, so busy months cost more.
AI as an add-on
Lyro is priced separately from the chat plan.
Flows as an add-on
Automation is a separate purchase on many plans.
Dollar pricing
Bills in USD can swing with the exchange rate.
Hard to predict
Several add-ons make the monthly total harder to plan.
Lead focus
Teams that want visitor lead scores look for other tools.
What you get
What LiveChatBot gives you
Prices in rupees
Simple plans paid in ₹ with Razorpay. See pricing →
AI Agent included
Answers from your own pages in every plan. AI Agent →
Visitor insights and lead score
See who is on your site and who is close to buying. Visitor tracking →
Flows with templates
Exit intent, discounts and lead capture. Flows →
Help desk
Tickets, notes and saved replies. Help desk →
Android app
Every visitor and message as a notification. Mobile app →
Side by side
LiveChatBot vs Tidio
Based on public pricing pages in October 2026. Prices change, so check both sites before you decide.
| LiveChatBot | Tidio | |
|---|---|---|
| Free plan | 2 websites, 100 visitors each a month | 50 billable conversations |
| Starting paid price | In ₹, see pricing | $24.17/month (Starter) |
| AI agent | Included | Lyro add-on, from $32.50/month |
| Flows / automation | Included | Flows add-on, from $24.17/month |
| Ticketing | Yes | Yes |
| Lead score and hot-lead alerts | Yes | Not a core feature |
| Messenger, Instagram, WhatsApp inbox | No (WhatsApp button only) | Yes |
| Shopify app | No, paste code | Yes |
| Prices in rupees | Yes | USD |
Setup
Switch from Tidio in three steps
About 15 minutes. You can run both side by side while you test.
1
Create a free account
At livechatbot.in/register. No credit card.
2
Swap the code
Remove the Tidio code or plugin and add the LiveChatBot code or plugin. Install guide →
3
Copy your answers
Paste your FAQ pages into the AI Agent and your common answers into saved replies.
Good practice
How to choose
✅ Do
- List the 3 features you use every day
- Check the price for your real number of agents and chats
- Test both on your site for a week
- Ask your team which inbox they prefer
- Check the mobile app
🚫 Don’t
- Choose on the free plan alone
- Pay for channels you don’t use
- Switch during your busiest week
- Forget to remove the old chat code
- Trust any comparison (including this one) without checking
Tidio alternative: FAQ
Is Tidio free?
Tidio has a free plan with 50 billable conversations and a one-off 50 Lyro AI conversations, per its pricing page in October 2026.
Is Lyro better than LiveChatBot’s AI Agent?
Lyro is a mature AI agent with strong ecommerce features. LiveChatBot’s AI Agent covers common questions from your own pages and is included in the plan. Test both with your own questions.
Does LiveChatBot work with Shopify?
Yes, by pasting one line into your theme. See Shopify live chat.
Can I import my Tidio chats?
Not automatically. Keep Tidio until you no longer need the old chats.
Related
Keep reading
Free live chat
What you get for ₹0, and when you might pay. Read more →
Tidio review
An honest look at Tidio’s features and pricing. Read the review →
Install guide
Add the chat to your website in two minutes. Read the guide →
Try LiveChatBot free, side by side
Free to start. No credit card. Live on your website in about two minutes.