Live chat for service businesses
Live chat for service businesses that run on enquiries
Repair, cleaning, interiors, events, consulting: every job starts with a question. Answer it while the visitor is still on your site.
⚡ In 30 seconds
- Service businesses live on enquiries: “How much?”, “When can you come?”, “Do you cover my area?”
- The AI Agent answers prices, areas and timings from your pages.
- Flows offer a free quote or callback on service pages.
- Quote requests become tickets so none are forgotten.
- Reply from the job site with the Android app.
- Free to start: 2 websites and 100 visitors per website every month, no credit card.
The problem
Why service businesses lose jobs
The customer usually books whoever answers first.
You’re on a job
You can’t answer the phone with your hands full.
“How much?”
Visitors want a rough price before calling.
“Do you cover my area?”
A simple yes or no decides it.
Evening planning
People plan home jobs after work.
Lost quote requests
Quotes promised and never sent.
Missed calls
A missed call rarely calls back.
What you get
What service businesses use
AI Agent for prices and areas
Rough prices, service areas and timings, any hour.
Quote requests as tickets
Track every quote until it is sent.
Callback Flows
“Want a free quote? Leave your number.” on service pages.
Android app
Reply between jobs with a notification for every message.
Chat link
Share it on Google Business, Instagram and your van.
Phone and WhatsApp cards
Let visitors call or WhatsApp you from the chat. How to →
Setup
Live in four steps
About 15 minutes.
2
Teach the AI Agent
Services, starting prices, areas and timings.
3
Switch on a quote Flow
On your main service pages.
4
Install the app
So you hear every enquiry.
Teach the AI Agent
What to add for a service business
Short, factual entries work best. Use this as a template.
| Topic | Example entry | Why it matters |
|---|---|---|
| Services | AC repair, installation and yearly maintenance. | Answers “do you do…?” |
| Starting prices | AC service from ₹499; gas refill from ₹2,500. | People want a rough figure |
| Area | We cover all of Hyderabad and Secunderabad. | A yes/no that decides the booking |
| Timings | Mon to Sat, 9 am to 8 pm. Same-day visits before 2 pm. | Sets expectations |
| Booking | Share your address and a time slot to book. | Moves to action |
| Warranty | 90-day service warranty. | Builds trust |
Copy and paste
Messages for service websites
Use these as welcome Flows and your away message. Change the details to match your business.
| Where | Message |
|---|---|
| Service page | Want a free quote? Tell us what you need. |
| Pricing page | Not sure what it’ll cost? Describe the job and we’ll estimate. |
| Area page | Do we cover your area? Ask here. |
| Away message | We’re on a job right now. Leave your number and we’ll call back today. |
Good practice
Service chat do’s and don’ts
✅ Do
- Give a price range, not just “it depends”
- Ask for a photo of the job by email or WhatsApp
- Confirm the area before anything else
- Make a ticket for every quote
- Reply within the hour
🚫 Don’t
- Promise same-day visits you can’t make
- Hide your starting prices
- Ask for full address before answering
- Leave quotes unsent
- Ignore weekend enquiries
Live chat for service businesses: FAQ
Can customers book through chat?
They can request a slot. Your team confirms it in the chat or by a ticket reply.
Can I use it without a website?
Yes. Share the chat link on Google Business, Instagram or in messages.
Can visitors send photos?
Ask them to email or WhatsApp photos. Add a WhatsApp card to make it one tap.
How much does it cost?
Free to start. See pricing.
Related
Keep reading
Live chat for local businesses
Clinics, salons, gyms and shops. Read more →
Help desk
Turn questions that can wait into tickets answered by email. Learn more →
WhatsApp chat button
Let customers message you on WhatsApp. Read more →
Win the job by answering first
Free to start. No credit card. Live on your website in about two minutes.