Live chat for real estate
Live chat for real estate agents, builders and brokers
Answer property questions while the buyer is still looking at the listing. Get their phone number, see which project they viewed, and let an AI Agent reply at night.
⚡ In 30 seconds
- Property buyers ask the same questions: price, location, size, possession date and site visits.
- A chat bubble on your website answers them in seconds, not hours.
- The AI Agent replies from your own project details, day and night, and passes chats it can’t answer to your team.
- When nobody is online, the away form collects the buyer’s phone number or email.
- You see which project and pages each visitor viewed, so your call-back is relevant.
- Free to start: 2 websites and 100 visitors per website every month, no credit card.
The problem
Why property websites lose enquiries
Buying a home is a big decision, but the first question is usually small. When there is nowhere to ask it, the buyer leaves.
Contact forms feel like a commitment
Many visitors won’t fill in a form just to ask about parking. They want a quick answer first, then they share their number.
Enquiries come after office hours
People browse property in the evening and on weekends, exactly when your sales team is offline.
Buyers compare many projects
A buyer with five tabs open calls whoever answers first. A slow reply sends them to the next builder or portal.
Agents answer the same questions all day
Price, carpet area, possession and loan banks. Typing the same answers again and again wastes time meant for site visits.
You don’t know what they looked at
A missed call or a bare phone number tells you nothing. Was it the 2 BHK, the villa or the plots?
You are away from your desk
Site visits and meetings keep agents out of the office, so website enquiries wait until evening.
See it in action
A buyer at 10:40 pm, from first question to site visit
Click a step or press Play. This is how a typical night-time enquiry works with LiveChatBot.
What you get
Everything a property sales team needs in one chat tool
AI Agent with your project details
Add prices, sizes, amenities, possession dates and site-visit timings. It answers only from what you add, and hands over to your team when it is not sure. About the AI Agent
See who is on your website
Visitor insights show the current page, the pages viewed, location and device, so you know which project interests them. About visitor tracking
Lead score
Visitors who return, view price lists and spend time on site get a higher score, so you know who to call first.
Flows that start the chat
Show a welcome message on project pages after a few seconds, with wording for each page. About Flows
Away form for phone numbers
Outside office hours the chat asks for an email or phone number, so night-time enquiries become morning call-backs.
Android app
Reply from your phone during site visits, with alert sounds for new chats. About the mobile app
One shared inbox
Every agent sees the same chats. No more forwarding WhatsApp screenshots to find out who replied.
Typing preview
See what the buyer is typing before they press send, so you can reply faster.
Works with any website
WordPress plugin, or one line of code for Wix, Squarespace, Webflow or a custom site. All install options
During the day
Reply from a site visit, and spot the serious buyer
Your team can answer from the phone and use the lead score to decide who to call first.
Who it is for
Built for every kind of property business
Builders and developers
One website, many projects. The AI Agent knows each project, and visitor insights show which one a buyer is considering.
Agents and brokers
Answer listing questions quickly, collect phone numbers and follow up before the buyer calls someone else.
Rentals, PG and co-living
Answer rent, deposit, food and availability questions automatically, and collect contact details for room visits.
Commercial and co-working
Office size, seats, rent per seat and visit timings, answered any time a business is comparing spaces.
NRI buyers
Buyers abroad browse in their own time zone. The AI Agent answers while you sleep, and the visitor’s location shows which country they are in.
Plots and farmland
Layout, plot sizes, facing, approvals and road access are repeat questions the AI Agent can handle well.
Setup
Live on your property website in four steps
About 15 minutes, including teaching the AI Agent your first project.
1
Add the chat
Install the WordPress plugin, or paste one line of code before </body>. About two minutes.
2
Teach the AI Agent
Add one short entry per project: price, sizes, location, amenities, possession and loans.
3
Set office hours and the away message
Ask for a phone number when nobody is online, so no enquiry is lost.
4
Add a welcome Flow
Show a short message on project pages to start more conversations.
Step 2 in detail
What to add to the AI Agent for each project
Short, factual entries work best. Here is a simple template.
| Topic | Example entry | Why it matters |
|---|---|---|
| Price | 2 BHK (1,050 sq ft) from ₹78 lakh incl. parking. GST and registration extra. | The first question on almost every chat |
| Sizes and floor plans | 2 BHK 1,050 sq ft, 3 BHK 1,420 sq ft carpet. Floor plans: link | Buyers compare carpet area across projects |
| Location | Off Baner Road, 2 km from the metro, 10 min to Hinjewadi IT park. | Distance to work and school decides shortlists |
| Possession | Planned for March 2027. Tower A is ready to move in. | Ready vs under construction changes the decision |
| Approvals | RERA number: add yours. Approved by SBI, HDFC, ICICI. | Builds trust and answers loan questions |
| Amenities | Clubhouse, pool, gym, children’s play area, 24×7 security, power backup. | Families ask about these early |
| Site visits | Daily 10 am to 6 pm, Sunday included. Pick-up from the metro on request. | Turns interest into a visit |
| Charges | Maintenance ₹3.5 per sq ft per month. Parking included. | Avoids surprises later in the deal |
💡 Tip: keep prices that change often on a page and link to it, and check the AI Agent’s answers whenever you update prices. Don’t let it give legal or loan advice: tell it to hand those questions to your team.
Copy and paste
Ready-made messages for property websites
Use these as your welcome Flows and away message, and change the names and details.
| Where | Message |
|---|---|
| Home page | 👋 Looking for a home? Ask about price, location or a site visit. |
| Project page | Interested in Green Meadows? I can share the price list and floor plans. |
| Price list page | Want the all-inclusive price or EMI options for this project? Ask here. |
| Rental listing | Is this flat still available? Ask about rent, deposit and visit timings. |
| Contact page | Prefer chat over a call? Send your question here and we’ll reply in minutes. |
| Away message | We’re on a site visit right now. Leave your phone number and we’ll call you back today. |
Know the questions
What property buyers ask in chat
Add short answers to these, and most first questions get answered without you typing anything.
🏠 About the property
- Price of the 2 BHK / 3 BHK
- Carpet area and floor plans
- Facing, floor and view
- Amenities and parking
- Ready to move or under construction
📍 Location
- Exact address and map
- Distance to metro, school, hospital
- Distance to IT parks and offices
- Water and power supply
- Nearby shops and markets
💰 Money and paperwork
- All-inclusive price and extra charges
- Home loan banks
- Payment plan and booking amount
- RERA registration
- Maintenance charges
Comparison
Contact form vs phone vs live chat
| Contact form | Phone only | Live chat with AI Agent | |
|---|---|---|---|
| Effort for the buyer | Fill in a form, then wait | Must call during office hours | Type one quick question |
| Night and weekends | Waits until morning | Missed call | AI Agent answers, away form takes the number |
| What you learn | Name and number | A number | Pages viewed, location, questions asked, lead score |
| Repeat questions | Answered one by one | Answered one by one | Answered automatically |
| Works from a site visit | Check email later | Yes, if you can talk | Yes, reply from the app |
Good practice
Do’s and don’ts for property chat
✅ Do
- Reply within a minute when you are online
- Ask for a phone number before ending the chat
- Share the floor plan or price list page link
- Offer a specific site-visit slot, like “Sunday 11 am?”
- Check the pages viewed before calling back
🚫 Don’t
- Promise prices you haven’t confirmed
- Let the AI Agent give legal or loan advice
- Leave the chat without a next step
- Copy-paste long brochures into chat
- Ignore night-time leads until the weekend
Live chat for real estate: FAQ
Does it work with my real estate website?
Yes. LiveChatBot works on WordPress (with a plugin) and on any website where you can paste one line of code, including Wix, Squarespace, Webflow and custom sites built by your agency.
Can I use it for several projects?
Yes. Add each project to the AI Agent, and the visitor insights show which project pages each visitor opened. If each project has its own website, the free plan covers 2 websites.
Can the AI Agent give wrong prices?
It answers only from the details you add, so keep them up to date. When it is not sure, it hands the chat to your team instead of guessing.
Do I need to stay online all day?
No. When nobody is online, the AI Agent answers from your project details and the away form collects the visitor’s email or phone number for a call back.
Can my whole sales team use it?
Yes. All agents share one inbox and can reply from the dashboard or the Android app.
Will the chat slow down my website?
No. The chat code loads in the background after your page, so your listings and images load as usual.
Can I see where buyers are from?
Yes. Visitor insights show each visitor’s approximate location and device, which is useful for spotting NRI buyers.
How much does it cost?
Start free with 2 websites and 100 visitors per website every month, with every feature. See pricing for paid plans in rupees.
Related
More ways LiveChatBot helps property businesses
AI Agent
Answer project questions 24/7 from your own content. Learn more →
Visitor tracking
See who is on your site and what they are looking at. Learn more →
Install guide
Add the chat to your website in two minutes. Read the guide →
Turn property visitors into site visits
Free to start. No credit card. Live on your website in about two minutes.